In her book Impact Players, Liz Wiseman posits that, in every organization, there are “Impact Players” who make a significant contribution individually to an organization but also have an enormously positive effect on the entire team. Like an Impact Player in sports, the superstars in the workplace all have “game.” Impact Players, says Wiseman, are […]

We can’t avoid disagreements with our colleagues. Conflict, after all, is an inevitable part of working together.  But we can learn to address disagreements when they arise to prevent them from getting out of control.  In her book, Powerful Phrases for Dealing with Difficult People, Renee Evenson introduces The 5-Step Conflict Resolution Process to help […]

It was 1671, and Christopher Wren, the architect commissioned to rebuild St Paul’s Cathedral after the Great Fire of London in 1666, was observing three bricklayers working on completing one of the many cathedrals destroyed during the conflagration. To each bricklayer, Wren asked, “What are you doing?” The first bricklayer replied, “I’m a bricklayer. I’m […]

Robert Greene knew from a young age he wanted to be a writer. He loved books and words and aspired to be a novelist. But he was also a realist and had to make a living, so he moved to New York and landed a job as a journalist.  One day, while dining at lunch, […]