In her book, Fierce Conversations, Susan Scott introduces the concept of a “fierce” conversation. Scott explains that although the word “fierce” may have negative connotations, it means having robust, intense, and powerful discussions in the context of a conversation. Scott posits the importance of authentic conversations instead of superficial ones, as unreal conversations can be costly […]

In her book Impact Players, Liz Wiseman posits that, in every organization, there are “Impact Players” who make a significant contribution individually to an organization but also have an enormously positive effect on the entire team. Like an Impact Player in sports, the superstars in the workplace all have “game.” Impact Players, says Wiseman, are […]